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PRIVACY POLICY |
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eLineBus aims at giving our customers complete privacy of the information it collects. Any information requested is kept confidential and only eLineBus and its Service Providers have access to such data. If you have opted for receiving promotional material then the information is passed on to the promoters. |
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Why information is collected from passengers? |
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eLine collects information
from its passengers to ensure that genuine
passengers are booking tickets. This information
is solely used to ensure that there are
no fraudulent practices. Only the following
information is collected: |
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Name – for ticket booking/verification
Date of birth – for ticket booking/verification
Mobile Number – for SMS confirmation, for communications/verification
Email ID – for user verification and for communications
Address for communication – for ticket delivery (offline booking) and to inform the family if there is an emergency
eLine does not collect any information like the IP address etc. |
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Why you need to register with eLineBus? |
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Only registered users can view their booked tickets history, cancelled tickets history etc. |
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They also enjoy the benefit of not having to re-enter their information for subsequent bookings. |
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Only registered users can request for
tickets to be sent by courier in case
offline booking is offered. |
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What information is shared with the Bus Service Provider (BSP)? |
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Passenger information that is shown on your tickets is the only information that BSP’s get. |
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However, the BSP’s have the right
to verify your photo ID to check if you
are the right passenger. |
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Incase you have any questions on privacy
protection at eLine Services,
you can email your questions to us at
admin@elineservices.com & we will
be happy to answer your questions. |
